Guide library

Solicitor complaints guide.

Use these guides to choose the correct route before you submit: firm complaint, SRA misconduct report, Legal Ombudsman complaint, evidence pack, deadline issue or review route.

Start your complaint

All guides

Core route guideComplain About a Solicitor SRA misconductSRA Complaint Help Legal OmbudsmanLegal Ombudsman Complaint Help First firm complaintSolicitor Complaint Letter Template SRA reviewSRA Report Rejected or Closed Fees and billingSolicitor Overcharged Me Poor communicationMy Solicitor Is Not Responding Delay and negligenceSolicitor Missed a Deadline NegligenceSolicitor Negligence Complaint Poor communicationSolicitor Poor Communication Complaint Client moneySolicitor Withholding Client Money Conflict of interestSolicitor Conflict of Interest Complaint DishonestySolicitor Misled Me Documents and fileSolicitor Lost My Documents ConveyancingComplain About a Conveyancing Solicitor ProbateComplain About a Probate Solicitor Family lawComplain About a Family Solicitor DeadlinesLegal Ombudsman Time Limit SRA reviewSRA Stage 2 Review SRA reviewCEDR SRA Complaint Review Client moneySRA Compensation Fund SRA misconductSRA Misconduct Examples Legal OmbudsmanLegal Ombudsman Compensation First firm complaintComplain to the Firm First EvidenceSolicitor Complaint Evidence Checklist Route choiceSRA vs Legal Ombudsman First firm complaintSolicitor Ignored My Complaint DishonestyReport a Dishonest Solicitor ConfidentialitySolicitor Breach of Confidentiality InstructionsSolicitor Failed to Follow Instructions