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Contact OmbudSRA

Contact OmbudSRA about solicitor complaint preparation, SRA reports, Legal Ombudsman complaints or an existing client dashboard.

Call OmbudSRA0333 880 7033Start your complaintEmail hello@ombudsra.co.uk
Short answer: Call 0333 880 7033 or email hello@ombudsra.co.uk with a short summary of what happened, the solicitor or firm name, the complaint route you are considering and any urgent deadline.

Phone

Call OmbudSRA on 0333 880 7033. From outside the UK, use +44 333 880 7033.

Email OmbudSRA

You can also contact OmbudSRA by email at hello@ombudsra.co.uk. Include your name, the firm name, the type of matter and the main issue you need help with.

What to include

If you have already complained to the firm, include the date you complained and whether you have received a final response. If the issue involves the SRA, mention the conduct issue you are concerned about. If it involves the Legal Ombudsman, mention the service failure and the outcome you want.

Existing clients

If you have already submitted details or paid for a service, use the same email address you used when starting your complaint so your message can be matched to your file.

Related OmbudSRA pages