Start A Solicitor Complaint
Choose the OmbudSRA service you need, give us the core facts, then continue to secure Stripe payment.
Start secure checkoutSpeak to OmbudSRA firstSecure checkout
Select a service and enter the details needed to open your OmbudSRA matter. Card payment is handled by Stripe.
What happens next
After payment, OmbudSRA reviews your facts and evidence, confirms the correct complaint route, and prepares the agreed document set. We may ask for the client care letter, invoices, final response, emails, court papers or transaction documents.
For urgent matters, call 0333 880 7033 after checkout so the issue can be triaged quickly.
Which service should I choose?
Route assessment is for people who are unsure whether the issue belongs with the firm, SRA, Legal Ombudsman or another route.
Full service is for people who want the complaint documents drafted and structured from the evidence.
Full advocate is for people who want OmbudSRA to file and manage the complaint correspondence as well.