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Privacy

OmbudSRA Privacy

How OmbudSRA handles information provided for solicitor complaint document preparation.

Start your complaintEmail hello@ombudsra.co.uk
Short answer: OmbudSRA uses information you provide to assess and prepare complaint documents. Complaint files may contain sensitive legal, financial and personal information.

Information used

Information may include your contact details, solicitor details, matter history, documents, invoices, correspondence and complaint outcomes.

Purpose

The purpose is complaint route assessment, document preparation, communication and record keeping.

Contact

For privacy questions, email hello@ombudsra.co.uk.

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